We are committed to providing accessible and convenient therapy options to support your mental health and well-being. We offer telehealth services across Australia that allow you to receive therapy sessions remotely, from the comfort and privacy of your own space.

What is Telehealth?

Telehealth is a method of receiving therapy services through video conferencing or other digital communication platforms. It provides a secure and confidential way to connect with your psychologist, allowing you to engage in therapy sessions without the need for in-person visits.

Eligibility and Coverage

To be eligible for a Medicare rebate, a referral from your GP, psychiatrist or pediatrician is required. Insurance coverage for telehealth appointments may vary, so we recommend checking with your insurance provider to determine your specific coverage.

Confidentiality and Security

Your privacy and security are of utmost importance. We use encrypted and secure platforms for our telehealth sessions to ensure the confidentiality of your personal information and therapy session. We comply with all applicable laws and regulations regarding client privacy and confidentiality.

Technical Requirements

To participate in telehealth sessions, you will need:

1. A stable internet connection.

2. A computer, smartphone, or tablet with a camera and microphone.

3. Telehealth sessions are conducted via an online platform that does not require installation of any video conferencing application or software. A link will be sent to you before your scheduled session. All you need to do it simply click on the link at the time of your appointment.

Preparing for Your Telehealth Session

To ensure a successful telehealth session, we recommend the following preparations:

1. Set up your device in a quiet and private location.

2. Test your internet connection and ensure it is stable.

3. Click the link that will be emailed to you at least 5-10 minutes before your scheduled appointment to ensure everything is working.

Informed Consent

Before participating in telehealth sessions, we require your informed consent. This ensures that you understand the nature of telehealth services and the rights and responsibilities involved. We will provide you with an informed consent form that you can review and sign electronically.